FREQUENTLY ASKED QUESTIONS
Here's an overview of the smaller details that I often get asked questions about. If you have any additional questions that you don't see answered here, email me & I'll respond back as soon as I can!
What kinds of photography & videography options do you offer? I offer Aerial, Brand, Product & Styled sessions.
After we are done shooting, what is your turnaround time for delivery of images? This will vary based on your company's specific needs. That said, I will always provide you with a deadline based on my schedule.
Do I have to be there for the shoot? Not if you don't want to or if you are limited on time. That said, I do request that the people at your business know that I am coming so that I don't cause any frustration to anyone.
How long have you been doing commercial photography? I started doing commercial photography in 2017.
How many businesses have you shot? As of February 2021, I have done work for over around 25 individual businesses.
Do you have a portfolio I could look at? Yes! You can find my portfolio HERE.
How many hours are included in each package? You can find my packages, along with hourly details on my Service page.
Will the images be accessible online & for how long? Yes. All media will be available online for up to 6 months following the shoot.
When will I receive the contract? A contract will be sent to you following our initial meeting & must be returned with deposit.
How much of a deposit do you require? 50% non-refundable deposit.
When is it due? Anytime prior to the shoot. I will not shoot any images or video without a deposit.
Do you accept payments in installations? No, only in terms of the 50% deposit & then remaining balance upon receipt of your media.
Do you carry backup equipment? Yes, additional SD cards, batteries (for all devices) camera options, lenses & drone blades.
Will you be posting about our business on your website and social media? Yes. This will always involve tagging you on social media (if you're on the platform) & providing a backlink to your website in the blog about your business.
Will you be submitting our photos to magazines or blogs? At this time, no.
Will I have the rights to the images? Media rights will depend on each individual project. For all stock images, I have kept the rights. These images can be sold repeatedly.
What is your refund or cancellation policy? The initial 50% deposit is non-refundable. If the shoot is cancelled 72 hours or more prior to the initially scheduled session, this deposit can be used as a credit toward another shoot. Rescheduling your shoot is permitted, as long as it is done so 72 hours prior to the initially scheduled session. All cancellations & rescheduling must be sent in writing via email or mail.If I (Amy Riordan, LLC) am unable to fulfill this contract for any reason, I will return the 50% deposit to the client and will have no further liability, with respect to this contract. This limitation on liability also applies in the event that photos and/or videos are damaged in processing, lost due to malfunction, or otherwise lost or damaged without fault on the part of me (Amy Riordan, LLC).
WHAT I DO.
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